Affair Tent & Event Rentals, Ontario | Terms & Conditions

Questions about Tent Rentals and Party Rentals in Toronto, the GTA or elsewhere in Ontario? You have come to the right place. Welcome to our Terms & Conditions page!

Order Confirmation

Signed Rental Agreement and 25% non-refundable, non-transferrable deposit are required to confirm all rental orders. Confirmation copy will be forwarded to client following receipt of signed agreement and non-refundable deposit. Balance due seven (7) days before shipping (Net 10-30 clients excepted).  Prices listed are subject to change at any time and may not be current.  A quote will be provided from the front desk to confirm current available pricing and transport costs.  

Payment Options

We accept Certified Cheque*, Cash*, Visa, MasterCard and American Express. A 25% non-refundable deposit is due to confirm all rental orders. The balance of total amount is due a minimum of seven (7) days prior to the scheduled delivery date. Charge accounts are available to event planners, corporate and municipal clients who utilize our services on a regular basis - contact one of our reps for credit application and details.
*Note: Clients paying via Cert.Cheque or Cash will be required to provide a valid credit card for security against value of rental goods.

Damage Waiver

A damage waiver is automatically included at 6% of the before tax rental amount for all orders (lounge furniture excepted- see below). Damage waiver provides protection for the client against accidental breakage/damage to rental equipment while under their care, custody, and control, up to a maximum $1000 of coverage. Abuse, negligence, theft, or missing items are not included and will be the total responsibility of the client. Unreturned items will be billed at replacement value.

Special Conditions (Lounge Furniture)

All Lounge Furniture orders are subject to a minimum transport/labour fee of $300. Prices quoted are for a one day rental. Additional days are subject to additional fees.
The client assumes the entire risk of loss or damages to all Lounge Furniture rented items from any cause whatsoever. Damage waiver does not cover lounge furniture or throw pillows.
The client agrees to obtain the necessary authorization to allow the supplier to bring vehicles within100 feet from the event site. Un¬ less otherwise agreed to by the parties, the client must provide access to a loading dock and access to freight elevators for any second story or non ground level location.

Tent Permits

Permits are required for temporary tents in most municipalities in Ontario when the tent size exceeds 646 square feet (60m2), per the Ontario Building Code. Tents that exceed 2425 square feet (225 m2) typically require an Engineering Site Review after the tent has been installed. Tents smaller than 60m2 (653 sq. ft) generally do not require a permit.
Clients will be responsible for all permit and engineering fees (if required), as levied by their respective Building Departments.

Important Note: All clients are advised to contact their local building department for details regarding permit fees and requirements for your area (fees and requirements vary widely from area to area across the province).

Upon request, Affair Tent & Event Rentals will be pleased to apply for tent permits on your behalf (additional charges apply – quote for permit application will be based upon distance and complexity of the submission package). All of our tents are fully engineered, insured, certified with the City of Toronto Building Department and meet all Provincial safety guidelines and engineering requirements.

If Affair Tent & Event Rentals is not contracted to se¬cure permits and engineering site review (if required) the client agrees to obtain all necessary permits and meet any/all associated requirements at their expense, as stipulated by the applicable regional building department. It will be the responsibility of the client to ensure said permits are available to municipal or provincial inspectors upon request during the course of the event.

Underground Services

Due to the potentially serious hazard of contacting underground services (hydro, gas, cable, phone, etc.) with ground driven spikes, which can extend up to 42 inches into the ground, it will be the responsibility of the client to ensure that all underground utilities are located and marked prior to the scheduled installation of a tent.

Affair Tent & Event Rentals is a registered contractor with Ontario One Call and is available upon request to contact that organization on behalf of the client to arrange locates from One Call members. Please note that not all utility providers are members of One Call and it is the responsibility of the client to ensure that all applicable utility providers are contacted to provide locates. Locates are typically provided free of charge by utility providers and require 7-10 days notice.

*Note*: Due to the fact that NOT all utility providers are members of Ontario One Call, a private locate company may need to be contracted, in addition to Ontario One Call, to ensure that the ground area is clear prior to staking. Client will be responsible for the cost of any private locates.

Written proof of completed locates are to be provided to Affair Rentals a minimum of 48 hours prior to the scheduled installation date/time. If the client fails to obtain and provide the necessary clearances, client will be responsible for the added cost of ballast
weights (if available) in lieu of spikes and any associated transport fees. If proof of locate completion is not provided within these timelines, Affair Rentals may, at its option, elect to postpone the installation until locates have been completed, or terminate the rental agreement. Deposits will not be refunded.

Note: Pool lines, lawn sprinkler lines, septic beds and other privately installed items (i.e. hydro lines to private parking lot light standards) will not be listed on municipal locate reports, Affair Tent & Event Rentals will rely upon the client to clearly mark the location of such items prior to the erection of the tent. Affair Tent & Event Rentals will not be held liable for any damages or related costs should stake lines come in contact with these services.

Quantities Ordered

- Glassware is rented by the box (typically boxes of 20-25 for standard glassware).
- China and Flatware/Cutlery are rented in multiples of five (5).
- Crystal glassware and specialty items are available individually.